Privacy Policy

Who We Are

Three Stigmas London is a trading name of PAP Services Ltd, registered in England and Wales under company number 04507357. Our registered address is 4 Laurimel Close, Stanmore, London, HA7 2SU, United Kingdom. PAP Services Ltd is the data controller responsible for your personal data. You can reach us at hello@threestigmas.com.

What We Collect

When you shop with us we may collect identity data such as your name, title, and age where you buy age-restricted products; contact data such as your email address, phone number, and billing and delivery address; and transaction data covering the products you have purchased.

We also collect technical data such as your IP address, browser type, time zone, location, and operating system, and usage data about how you use the site, together with your marketing and communication preferences.

We do not store your card details. Payments are processed securely by Stripe and PayPal.

How We Use Your Data

We use your data to process and deliver your orders, manage your account and any subscriptions, communicate with you about orders, returns, or support, improve our website, products, and services, and comply with our legal obligations. With your consent, we may also send you marketing communications about new products, offers, or events.

Marketing

We will only send you marketing emails if you have opted in, and you can unsubscribe at any time using the link in our emails or by contacting us. We do not sell or rent your personal data to third parties.

Sharing Your Data

We share your data only as needed with service providers such as our payment processors (Stripe and PayPal), delivery couriers (Royal Mail, UPS), IT support, and email platforms, and with legal authorities where required by law. No third party uses your data for their own marketing purposes.

International Transfers

If we transfer data outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

Data Retention

We keep your personal data only as long as necessary for the purposes it was collected for, including to satisfy any legal, accounting, or tax requirements, or until you ask us to delete it.

Your Rights

Under UK GDPR you have the right to access your data, request correction or deletion, object to processing, request data portability, and withdraw consent at any time. To exercise any of these rights, please contact us at hello@threestigmas.com.

Cookies

Our website uses cookies and similar technologies to improve your experience. For full details, please see our Cookie Policy.

Data Security

We take appropriate technical and organisational measures to secure your data and protect it against unauthorised access, alteration, disclosure, or destruction.

Children's Privacy

We do not knowingly collect personal data from anyone under the age of 16. Any products containing alcohol are only available to those aged 18 and over, in line with UK law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

Contact

If you have any questions about this policy or your data, please contact us by email at hello@threestigmas.com or by post at PAP Services Ltd, 4 Laurimel Close, Stanmore, London, HA7 2SU, United Kingdom.